Disclosure Statement

Canterbury Home Loan Services Limited

Name of financial adviser:          Duane Aarts     

Physical address:                       98 Moorhouse Ave, Christchurch

Postal address:                          PO Box 1625, Christchurch 8140

Trading name:                            Mortgage Express

Telephone number:                     0224 306012

Email address:                         duane@mx.co.nz

 This disclosure statement was prepared on: 01 November 2018

It is important that you read this document

This information will help you to choose a financial adviser that best suits your needs. It will also provide some useful information about the financial adviser that you choose.

What sort of adviser am I?

I am a registered financial adviser.

I can give you advice about:

Mortgage products
–          Different types of home loans (e.g. Fixed rate, variable rate, revolving credit, Low Doc / No Doc etc)

–          Bridging loans

–          Reverse mortgages

–          Construction loans

–          Home loan packages offered by various lenders

 What should you do if something goes wrong?

If you have a problem, concern, or complaint about any part of my service, please tell me so that I can try to fix the problem.

You may contact the internal complaints scheme by contacting David Gopperth, General Manager, Mortgage Express Ltd, on 0800 226 226 or email complaints@mortgage-express.co.nz

If we cannot agree on how to fix the issue, or if you decide not to use the internal complaints scheme, you can contact Financial Services Complaints Limited. This service will cost you nothing and will help us resolve any disagreements.

You can contact Financial Services Complaints Limited at:

Address: PO Box 5967, Lambton Quay, Wellington 6145

Telephone number: 0800 347 257

Email address: info@fscl.org.nz

How am I regulated by the Government?

You can check that I am a registered financial adviser at fspr.govt.nz

The Financial Markets Authority regulates financial advisers. Contact the Financial Markets Authority for more information, including financial tips and warnings.

You can report information or complain about my conduct to the Financial Markets Authority, but in the event of a disagreement, you may choose to first use the dispute resolution procedures described above (under What should you do if something goes wrong?).


I, Duane Aarts, declare that, to the best of my knowledge and belief, the information contained in this disclosure statement is true and complete and complies with the disclosure requirements in the Financial Advisers Act 2008 and the Financial Advisers (Disclosure) Regulations 2010.